Returns & Exchanges
At Premiere Online Vape Shop, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it remains in original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all designer labels and security tags are still intact to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing